Last Updated: March 1st, 2024
Refund Policy
Customers who are on a premium plan can request a refund by sending an email to help@sheerhealth.com. We will offer a refund if a member mistakenly signed up to a premium subscription, if they do not believe the services were adequate, or will consider a refund for any other reason if requested by the member.
Subscription Cancellation Policy
Sheer Health subscriptions are month-to-month. A member can cancel at any time by pressing the account button on their mobile app or on the web app, or can email help@sheerhealth.com with the request and we will take care of it for you.
Customer Service Information
Please contact us at help@sheerhealth.com for any support related questions.